These terms and conditions govern SMS/text message communications from Holloway Plumbing. By opting into our text messaging service, you agree to these terms. Please read them carefully.

Types of Messages

By providing your mobile number, you consent to receive text messages from Holloway Plumbing. These messages may include:

  • Appointment Reminders: Confirmations, reminders, and updates about your scheduled service appointments.
  • Service Updates: Notifications regarding technician dispatch, arrival times, and completion of work.
  • Informational Alerts: Important information related to your plumbing system, service history, or account.
  • Marketing & Promotions: Occasional offers, discounts, and information about new services from Holloway Plumbing.

Message Frequency

Message frequency will vary based on your interactions with us. For example, you can typically expect to receive one to three messages per scheduled appointment. The frequency of promotional messages will be occasional.

Message and Data Rates May Apply

Standard message and data rates from your mobile carrier may apply to all text messages sent and received. Holloway Plumbing is not responsible for any charges from your mobile carrier that may result from our text message program.

Opt-Out Information

You may opt-out of our SMS/text message communications at any time. To stop receiving all text messages from Holloway Plumbing, reply STOP to any message you receive from us. You will receive one final confirmation message to confirm you have been unsubscribed.

Customer Care and Support

For assistance with our text messaging program, you can text HELP to the number you received messages from. You may also contact our customer care team for support by calling (830) 280-0890.

Additional Terms

Participation in our SMS/text messaging program is voluntary. You are responsible for providing and maintaining an accurate mobile phone number. Holloway Plumbing is not liable for any delayed or undelivered messages. This SMS terms and text message policy is subject to change at any time without notice.